Managing Approvals

The problem: You are running a training event but the costs have to be borne by another department or a key stakeholder. Every step needs to be approved, from the wording of the email, to the guest list and booking form.

The solution: Easily import attendee information into SymphonyEM, from a spreadsheet or directly from your HR system CRM to ensure that everyone is invited who should be. Send test versions of emails and booking forms to stakeholders so they can review these before they go live.

Software Features: Reporting, Confirmation Emails.
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Getting information to delegates

The problem: You need to send personalised itineraries, booking confirmations and information about accommodation and travel to your delegates.

The solution: Use Symphony’s email system to set up automated emails complete with booking information for your delegates. Schedule reminder emails in Symphony to send these details to delegates before your event.

Software Features: Copy event, task management.
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Managing complex data

The problem: For each booking in your conference, there is a lot of data you need to manage. From how many people are registered in the booking, whether they are VIPs and if they need accommodation.

The solution: Export any information related to your Attendees with Symphony’s simple and flexible reporting feature. Set filters so you only get the information you need. Reports can be automatically produced and emailed to all interested parties without any user input.
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Transport and Accommodation

The problem: You need to organise room capacities, transport, accommodation and catering. Keeping track of this can be a challenge.

The solution: Easily capture information from attendees about their booking requirements. Get real-time statistics on session and accommodation capacities, so you can organise your event without lots of spreadsheets.
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Promoting the event

The problem: You need an easy and effective way to promote your event so attendance will be high.

The solution: With Symphony you don’t need to be a programmer to set up a booking form or event website. You can create branded booking forms and event sites with Symphony’s customisable templates. Use the Symphony campaign email system to send invites to your email list and easily keep track of the response rate.
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Managing Trainers & Speakers

The problem: You need to keep track of your trainers and speakers and what they are going to present and when. You also need to leverage their networks to promote your event.

The solution: Manage speaker data in Symphony and link this data to the sessions you are organising. Store information including links to their social media profiles and export their contact information so you can easily contact them before the event.
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